Digital Transformation for WarmLife’s Home Energy SurveysStreamlining renewable-energy home assessments with a custom mobile + web solutionWarm Life Ltd, operates in the energy efficiency and home improvement sector, offering services such as insulation, heating upgrades and renewable energy installations. The company carries out numerous property surveys to assess eligibility and plan installations.Historically, Warm life relied on manual processes for conducting and managing surveys. Surveyors collected data on paper or spreadsheets, which was then relayed to internal teams via email or manual entry. This traditional workflow created inefficiencies and risks that were increasingly difficult to manage as the business scaled.
Historically, Warm life relied on manual processes for conducting and managing surveys. Surveyors collected data on paper or spreadsheets, which was then relayed to internal teams via email or manual entry. This traditional workflow created inefficiencies and risks that were increasingly difficult to manage as the business scaled.
Business CaseBusiness Case
Prior to the digital transformation, Warm life relied on fully manual processes to conduct, document, and manage home energy surveys. This manual system involved:
- Paper-based survey forms.
- Physical storage and retrieval of survey records.
- Delayed communication between surveyors and office teams.
- High risk of data errors, duplication, or lose
- Inefficiency in scheduling, tracking, and reporting
- Difficulty in scaling operations and managing growing workloads.
Need for a Digital Solution
To address these challenges, Warm life needed a streamlined, scalable, and centralized system that could:
- Digitize and automate the survey workflow.
- Enable real-time data capture and submission from the field.
- Centralize survey management for improved visibility and control.
- Reduce operational friction and manual errors.
- Accelerate turnaround times from survey to service delivery.
- Support long-term scalability and business growth.
Solutions ImplementedSolutions Implemented
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To overcome these challenges, Warm life Ltd adopted a comprehensive digital solution developed by Atombits, including:
A custom Android and iOS mobile app for surveyors to capture and submit survey data in real time.
A centralized web portal for administrators to manage, review, and track all survey activity with complete visibility.
Benefits
A centralized management portal empowers administrators to assign tasks, monitor survey progress in real time, and oversee overall team performance. All survey data is securely stored with timestamps, enabling easy access for reporting, compliance, and audits. The scalable digital infrastructure allows Warm life to handle increased operational demand without additional administrative overhead.
Business Impact
60–70% reduction in time required to complete and process each survey. Improved data accuracy and audit readiness. Faster customer service turnaround. Reduced administrative workload. Enhanced scalability to handle growing demand. Real-time visibility into field operations and performance metrics.
Project OverviewProject Overview
